3 B2B Sales Strategies Proven to Win More Customers

What is B2B sales?

B2B sales, also known as business to business sales, refers to companies who primarily sell products and services to businesses, rather than direct to consumers (B2C). B2B sales typically have higher order values, longer sales cycles and are often more complex than B2C sales.

B2B sales has changed dramatically in recent years and the B2B sales strategies that used to work are no longer effective.

B2B sales used to be a lot easier.

If a person needed a product or solution, they’d reach out to a potential vendor and deal with a sales person, who’d pitch them with the best options to choose. And if they were happy with what they heard, they would make a purchase.

It was a relatively straight forward process, in which marketing was responsible for filling up the sales funnel with leads, and then for sales teams, they were responsible for getting those leads into a sales pipeline and moving them down the funnel and into a sale.

“The traditional purchase funnel diagram, one which any marketer could sketch from memory, is officially dead. The singular, orderly sequence of purchase stages has been scrambled, and marketers need to conform. In today’s world, where consumers have access to constant information through computers, smart phones and tablets, each person’s path to purchase is complex and unique.“

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content marketing culture, lead generation, marketing strategy, B2B content marketing, B2B marketing, marketing leaders, future of marketing, Best tactics marketing, B2B strategy, B2B Sales, Building trust, B2B Brands, Sales Advisors, Building Community

Why B2B marketers need to bet big on ‘The Big Long’

Imagine for a moment that you are not a B2B marketer. Instead, think of yourself as an investor, and ask yourself this: how do you identify great investments? Well, here’s a winning approach learned from watching the movie ‘The Big Short’ over and over again.

First, find a contrarian idea. The Big Short is about five investors who predicted the housing market crash that was the catalyst for the financial crisis of 2008/09, in defiance of conventional wisdom.

Second, make sure you are right by examining the evidence. In the movie, the character played by Steve Carell flew down to Florida to confirm the housing market was, in fact, comprised of sub-prime loans.

Third, be prepared to wait a while. The housing market did not collapse overnight. It took several years for the contrarians to cash in on their investment.

The big long

Let’s return to the world of B2B marketing. If Warren Buffett was a B2B marketer, where would he invest his capital? We’ll tell you where: at the very top of the funnel. In fact, that’s precisely what Warren Buffett does, buying stakes in famous brands like Coca-Cola, Geico and Apple. In B2C and in B2B, brand building might just be the single best investment a business can make.

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content marketing culture, lead generation, marketing strategy, B2B content marketing, B2B marketing, content marketing, marketing leaders, future of marketing, marketing tactics, Best tactics marketing, B2B strategy, B2B Sales, Building trust, B2B Brands, Sales Advisors, Hyper personalization, Building Community

Events Horizon: What Virtual Events Will Look Like in 2021

It’s fair to say that COVID-19 has fueled a boom for the virtual events space. Unable to connect with customers and prospects in-person, businesses across the U.S. have instead turned to the power of virtual events to spread brand awareness and form meaningful relationships at a time when health concerns have made it almost impossible to do so.

It’s been a benchmark year for the industry, and the likelihood is that in 2021, companies in the space will see revenues grow even further. In fact brands like Bizzabo and Hopin, both platforms that help organizers plan and run virtual conferences, already raised more than $260 million between them this year, with Hopin increasing its valuation to more than $2 billion.

However, ten months into this pandemic, it’s safe to say that we’ve hit peak virtual events fatigue. Perhaps compounded by the ‘Zoom fatigue’ that has left many yearning for the day when they return to the office, marketers have struggled to virtually engage audiences that already spend the majority of their day in front of their screens.

It has been a pain point for an industry that has offered tremendous benefits, and one that needs to be swiftly addressed as brands continue to place virtual events at the top of their marketing stack. With that said, here are three ways we expect businesses will get the most out of their virtual events in 2021.

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marketing strategy, B2B marketing, marketing leaders, future of marketing, B2B strategy, Building trust, B2B Brands, Building Community, Marketing Events, Virtual Events

B2B selling in 2021 - give me industry expertise over the flawed pursuit of hyper-personalization

Last week, I threw hyper-personalization under the bus (The myth of hyper-personalization - algorithms are still undermining the customer experience). My beef with hyper-personalization raises another question: how should B2B companies approach marketing and sales in 2021?

One of hyper-personalization's biggest drawbacks? Throwing technology at the wrong problem:

Are we really prepared to argue that algorithms are savvy enough to anticipate our needs in a moment-by-moment context?

Is hyper-personalization the right sales and marketing goal?

This personalization obsession has spilled into sales and marketing, with the fantasy that if we present the prospect with the right offer at just the right time (marketing), or send an "intelligent trigger" from our CRM system (sales), we'll magically have ourselves a new customer. Alas, that ambition gets mucked up by the near-irresistable temptation to blast our contacts with spray-and-pray offers hiding under the personalization rationale, but that's a rant already made.

For sales and marketing to earn relevance in today's economy, we need to redefine the problem. I believe this is fundamentally about culture change, not tech.

I have the apparently unfashionable view that marketers need to become educators/content producers with a journalistic bent, while salespeople need to become advisors.

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content marketing culture, lead generation, marketing strategy, B2B content marketing, B2B marketing, content marketing, marketing leaders, future of marketing, marketing tactics, Tactical Marketing, Best tactics marketing, B2B strategy, B2B Sales, Building trust, B2B Brands, Sales Advisors, Hyper personalization, Building Community, Opt-in Community

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